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Job description


AllenDay are recruiting for an experienced Credit Controller for our client who specialise's in Property Management based in Hockliffe, Bedfordshire. This is a permanent role and would suit someone who can demonstrate excellent organisational skills, is focused, efficient and self managing. 

Main Responsibilities

  • Implement the firm’s credit control policy by preparing aged debt reports, issuing reminders, calling and emailing customers to make sure all accounts are settled in line with the home owner plot deeds
  •  Dealing with customer facing account queries by phone and by email
  • Negotiate payment plans
  •  Initiate legal proceedings where required 
  • Manage the relationship, performance and workflow with the nominated debt collection solicitors 
  • Prepare and issue direct debit mandates 
  • Manage failed direct debit collections and amending direct debit payment plans on operating system as needed
  •  Analyse the effectiveness of the credit control system, implement changes and reduce bad debt
  •  Where developments have energy management systems with direct billing providers (Switch2), to review debtor position and collect information to allow us to chase payment of arrears. Chase direct billing providers to pay across sums they have collected. 
  • Update credit control monitor 
  • Posting and allocating cash to the correct invoices as required.

The Ideal Candidate:

  • At least 2 years experience
  • Excellent Communication Skills
  • Excellent Organisational Skills
  • Work Under pressure and have a can do approach
  • Good Knowledge or Excel & Word

Salary & Benefits

  • £23,000 to £25,000 per annum depending on experience
  • 22 Days holiday plus bank holidays
  • Working hours 36.25 09:00 - 17:00
  • Monday to Friday
  • Employers pension Contribution match up to 4%
  • Onsite Parking
  • Office working 

Please apply with your CV and one of our consultants will contact you if you meet with the requirements of this role. For further information please call 01582 361666

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Amanda Bilbrough
Amanda Bilbrough
Recruitment Consultant