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Job description


AllenDay are recruiting for a 3rd Line Infrastructure Engineer for our Client who is one of the most largest & most Successful Estate Agency and Property Service Providers in the UK.

The Role: 

  • To Manage the Clients group IT infrastructure ensuring it provides:
  • ·Functionality required by the business
  • ·Maximum availability
  • ·Optimum performance 

Key Responsibilities:

  • ·Provide 3rd line support for the Helpdesk, resolving infrastructure related issues within SLA targets
  • Management and troubleshooting incidents relating to:
  • ·Active Directory including Group Policy
  • ·Virtual Server environment
  • ·SQL Administration
  • ·Networking including Firewalls, load balancers, Cisco routers and switches
  • ·Skype Telephony and related infrastructure including Contact Centre and Call Recording applications
  • ·McAffee EPO and Cloud Gateways
  • ·Form part of the Major Incident Team when required relating to escalated Major and Priority incidents
  • ·Change and Project Implementation
  • ·Perform proactive maintenance of Infrastructure environment as required
  • ·Working with the Security Team to minimize the risk of security breaches within the PC / Server environment (via Anti Virus, patching, domain policies, server hardening etc)
  • ·Maintain the application deployment mechanism for PCs / Servers (SCCM)

Skills & Experience 

  • ·At least 2 years experience in a similar role
  • ·Relevant knowledge of technologies, ITIL processes and practices
  • ·Attention to detail in all aspects of work
  • ·Able to prioritise and work under pressure
  • ·Must be able to work collaboratively with a range of colleagues both in the wider organisation, and with external stakeholders.
  • ·Desirable Skills and Experience:
  • ·SQL Administration
  • ·Powershell Scripting
  • ·Hyper VMS Azure
  • ·McAfee EPO

Your Working Week:

  • ·37.5 hour working week - Remote /working considered 
  • ·08:00 -18-00
  • ·On-call shift required approximately once every 5-6 weeks on a rota basis. 
  • ·•Saturday morning shift required approximately once every 6 weeks on a rota basis (overtime) Bank Holiday cover also provided on the same basis.
  • ·Out of hours work as required 

Pay Package:

  • Competitive salary of up tp £45K + a training incentive
  • 25 Days Holiday

For more information please call 01582 361666 or apply today and one of our consultants will contact you if you're selected 

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Amanda Bilbrough
Amanda Bilbrough
Recruitment Consultant