Allenday are recruiting for a Customer Service Account Manager for their Client based in Dunstable.
This is an excellent position for a confident Sales Account Manager to join an inhouse Sales & Customer Service team. Our client pride themselves in maintaining their quality edge by continually upgrading their software and machinery, maximising the skills of their digitisers, graphic designers and dedicated workforce.
The Role
Being the key contact for clients and handle all types of queries with confidence and excellent customer service
Processing quotation and sales orders using our bespoke computer system ensuring high level of accuracy
Building relationships and confidence with your customers through use of emails and telephone
Liaising with purchasing, artwork and production departments to ensure a smooth processing of orders
The ideal Person
Excellent coordination and organisation skills with the ability to work under own initiative, and ability to work to deadlines
A firm understanding of effective customer care process and wider impact on business
Excellent communication skills, with the ability to build and maintain strong and compelling relationships
Excellent telephone manner with strong written and verbal skills
Being comfortable working with numbers and providing quotations to clients
Your job will be to ensure that client orders are processed from quote to completion in a seamless and efficient manner creating a fantastic customer experience along the way. This means going above and beyond to solve problems, but that is what sets our client apart from the competition. If this is you then please apply and onw of our consultants will be in touch. for more information please contact 01582 361666.
Allenday are recruiting for a Social Media & Marketing Manager for our client based in Welwyn, Hertfordshire.
As a social Media & Marketing Manager you will responsible for all the marketing and social media for the Hotel. This is a fantastic opportunity to make a big impact. You will be in full control of your work and planning your day around what needs to be done.
The Job Role
Coordinate, organise and prioritise marketing activities across all departments
Responsible for all printed and e-marketing collateral - including brochures, menus, newsletters flyers, adverts, etc
Developing the social media strategy through creative and innovative content and growing followers and increasing engagement and awareness across all social media platforms
Work with other departments to develop social media timelines coinciding with important events, ad campaigns, or other brand messages.
Skills:
Be creative & Self Motivated
strong organisational skills and a high attention for detail
Experience in Wordpress, Canva/Indesign, Google Analytics, Tag manager, Buffer/Hootsuite or similar scheduling tools
Passionate about Photography & Videography
The Rewards:
Up to £30,000 per Annum
Fantastic Working Surroundings
Onsite Parking - Due to the location ideally you will be a car driver
Company progression
Discounted food
Discounted Accommodation Rates
Free Meals while on duty
If you're interested in this role please apply and if you meet with the job criteria one of our consultants will be in touch to discuss the role and your application.
for more information please call 01582 361666
AllenDay are recruiting for a' field Sales Support position based at our clients Head office in Luton. Our Client has achieved significant growth in recent years and are now adding to their Sales Administration Team.
The Role
Taking orders from customers in a business-to-business environment.
Inputting/ Processing sales orders on the IE9 system to a high accuracy achieving on business KPI’s.
Act as first point of contact for our customers and deal appropriately with incoming sales enquiries.
Managing the order process through the delivery including raising of pick lists and releasing of back orders.
Speaking to internal colleagues in relationship to stock and availability.
Liaison with Field Sales Team supporting with dispatch of literature, samples, and display boards.
About you:
Have previous experience with B2B wholesale or e-commerce
Be a confident communicator.
Be organised & have excellent attention to detail
Have a proactive & 'can-do' approach to tasks and work.
Be eager to take ownership of your tasks.
The Package
Up to £21K Per Annum
25 Days Holiday
Company Pension Scheme
Company Profit Share
Onsite Parking
Fantastic working environment
Great Opportunities to develop
If you're interested in this position then please apply and one of our consultants will contact you to discuss your application. for more information please call 01528 361666
AllenDay are recruiting for an ' Outbound Sales Business Development ' position based in Luton. Our Client has achieved significant growth in recent years and are now adding to their Sales Team. Our client prides itself on excellent service and support their customers.
The role is based at their head office in Luton and are looking for an enthusiastic outbound sales representative to contribute to the growth of our Company.
Proven Experience as a tele sales representative would be to your advantage to be considered for this role with a proven track record but if you have the passion and and are Highly self-motivated and driven individual, looking continuously to improve and develop then we are happy to discuss this role with you.
The role:
Reach out to existing customers to maximise sales and to inform them of our new and exciting products.
Make outbound calls, attract new customers and create new relationships.
Build relationships and engage with customers.
Efficiently answer any queries surrounding products, processes and prices.
Negotiate successfully with our customers.
Use CRM tool to enter and maintain all customer information.
Work collaboratively with other departments to exceed customer expectations.
Willing to go the “extra mile” to exceed sales targets and business requirements
About you:
Excellent communication and interpersonal skills
Ability to learn about new products and services.
Have a proactive and 'can-do' approach to all tasks
The ability to take ownership of your working day.
Highly self-motivated and driven individual, looking continuously to improve and develop
The Package:
Up to £24K per Annum
25 Days holiday per year
Company pension
Yearly ' Profit Share' scheme
Free onsite parking
Fantastic working environment
If you're interested in this role then please apply and one of our consultants will be in touch to discuss your application .for more information please call 01582361666
AllenDay are recruiting for a Talent Co -Ordinator for our client Based in Dunstable. This is a temp position for 6 weeks but has the possibility of longer.
Job role
Support the Talent Manager with the recruitment of all store team roles
Conducting and arranging telephone or video interviews to shortlisted candidates, schedule interviews/ assessment centres.
Direct Source for Candidates
Manage the candidate journey through being the point of contact, answer any candidate queries that come into recruitment mailboxes and escalate when required.
This is a fast pace environment and would suit someone who would like to join an in-house recruitment team
Essential
Strong Organisational Skills
Ability to priorities Workload
Excellent Attention to detail
Excellent Customer Service
Excellent Communication Skills
Communicate with a number of managers at all levels
Computer literate
Experience
1 year recruitment - Preferred
Package
Monday - Friday
09:00 - 17:30
£11.80 per hour
Training
After training Monday & Friday will be WFH ~Tues, Wed, Thu working in the office
Onsite Parking
AllenDay are looking for a Maintenance Assistant to work at an amazing venue in the heart of Welwyn. As a maintenance Assistant you will be responsible for ensuring the entire hotel & outbuildings and grounds are always tidy and free from unwanted rubbish and including painting and decorating as well as housekeeping log book is always prioritised for the good running of the company.
Other Responsibilities:
To proactively ensure that any repairs, painting and other maintenance duties are carried out in a good and professional manner
To dispose of all waste in accordance with company policieso check the housekeeping log in book daily to ensure that jobs are prioritised
To ensure that any maintenance and other reasonable requests made by all departments are carried out as soon as it is reasonably possible
To ensure that any maintenance issues highlighted by guests are dealt with in a prompt, effective and courteous manner
To maintain the cleanliness of the grounds as directed
To walk round premises daily and log in any minor or major jobs & report or take action accordingly
To conduct fire tests and drills, panel checks, and monitoring of fire signs
To assist guests with transportation, either on the premises or to locations off site as requested
To cover call outs in the event of the Maintenance Manager’s absence or unavailability
To organise and assist with car parking as required
To maintain hygiene standards with fridge condensing units and air conditioning units
To proactively be involved and supporting the Hotel in maintaining the 4-star accolade and to be aware of the major key role the maintenance department has in this achievement
To attend meetings as required
Salary & Benefits
Up to £23K per annum
Fantastic Working Surroundings
07:00 - 16:00pm
08- 17:00pm
Some weekends and evenings when big events are taking place
Onsite Parking - due to the location ideally you will be a car driver
Company progression
Discounted food
Discounted Accommodation Rates
Free Meals while on duty
If you're interested in this role then please apply and one of our consultants will be in touch. For further information please call 01582 361666
Allenday are recruiting for an Events Manager' for their Client based in the beautiful Countryside of Hertfordshire. This amazing venue is the perfect setting for Weddings, Conference's, Team Building Events, plus so much more. With a booked diary and many plans for 2022 this position has now become available.
As an Event Manager you will be responsible for the effective management and control of operations in all banqueting & Conference facilities and other supporting areas. working along side the Executive head Chef, head housekeeper, Sales conference and all operational departments.
The role:
To ensure that all conferences are set and run to the standards set down by the hotel
To ensure that all guest’s needs are responded to in the fastest and most efficient manner, communicating all the actions taken to the conferences involved
Lead and manage the event department so that it performs efficiently and effectively
Ensure the hotels standards are adhered to
To review, evaluate, plan and take action so that the department achieves its targets
To give both internal and external customers quality service
Interpret the function sheet accurately and ensure the customers’ stated expectations are met
Ensure banquet rooms not in use are in an appropriate state for showrounds of potential customers, either by prior or chance appointments
Aware of guest’s needs at all times and to make available knowledge and resources to meet these requirements
About you:
You will have a Strong Events Background
You are Ambitious
You have high levels of organisation and time management
You will have exceptional communication skills
You have a Passion for delivering exceptional levels of guest service
Salary & Benefits:
£28k - £32K per annum
Fantastic Working Surroundings
Onsite Parking - due to the location ideally you will be a car driver
Onsite Accommodation can be arranged
Company progression
Discounted food
Discounted Accommodation Rates
Free Meals while on duty
Hours:
48 Hour contract per week
Hours to meet business needs
If you're interested in this role then please apply and one of our consultants will be in touch. For further information please call 01582 361666
AllenDay are recruiting for a Temp Training Administrator for our client based in Dunstable. The role will be for approximately 4 - 6 weeks . This is a great opportunity for an individual with strong administration skills.
The role:
Co-ordinate training schedules
Assist all members of the training department with day-to-day administration duties
Booking courses
Respond to enquiries
Perform data entry, record keeping
About you:
Have accurate attention to detail and an ability to prioritise workload
Excellent verbal and written communication skills
Strong Computer Skills
Data Management
Previous administration experience
Temp Package:
£10.00 per hour
Monday - Friday
Onsite Parking
If you're interested in this role please apply and one of our consultants will be in touch if you meet with the job role criteria. please call 01582 361666 for more information
AllenDay are recruiting for a Tele Sales Manager for our client based in Dunstable. As the Tele Sales Manager you will be overseeing a team of 15+ Hire Desk Advisors, motivating and developing them to meet and exceed targets.
Job role:
Motivating and progressing your team
Support the sales team to meet KPI's and Targets
Ensuring all calls are handled professionally
Maintain strong business relationships with clients and colleagues
Inbound and Outbound calls
Liaising with all departments
About you:
Driven & Passionate
Experienced and Motivated
Good Communication Skills
Time Management
Decision making abilities
Computer Literate
Salary & Benefits:
Up to £40K per Annum
25 Days holiday plus bank holidays
Extra day off on your Birthday
Company profit share scheme
Contributory pension scheme
Health cash plan scheme
life assurance
Free Parking
If you're interested in this role please apply and one of our consultants will be in touch if you meet with the job role criteria. for more information please call 01582 361666
AllenDay are recruiting for Mortgage Coordinators to be a part of a new team for our client based in Leighton Buzzard. This is an exciting opportunity to be a part of a focused driven company that ensure that their customers are given a high quality end to end experience.
Experience & Skills:
Basic computer awareness is essential
Customer service experience
Excellent Communication skills
Have the ability to type accurately and quickly
Ability to Multi Task - prioritise and organise appropriately
Show empathy & Understanding
Can deal with a high volume of outbound and inbound calls & emails
Attention to detail
Can do attitude
Responsibilities
Dealing with incoming and outgoing telephone calls from/to Mortgage Consultants
Logging notes on all telephone conversations, recording details accurately on inhouse system
Updating system with any data received
Maintain constant contact with all parties relevant to the case to ensure mortgage and insurance documentation is complete in preparation for exchange of contracts
Ensure case is offered and all relevant checks are completed in preparation for transferring to On risk and completion team
Working Environments & Benefits
Fast Pace Lively / Sociable environment
Excellent training
Buddying up
Progression and career development
Monday - Friday
09:00 - 17:30pm
£19,500K per annum
25 days holiday
If your application is successful one of our consultants will be in touch with you to discuss the next stage.
If you require any further information on this role please call 01582 31666.
Allenday are recruiting for an Events Manager' for their Client based in the beautiful Countryside of Hertfordshire. This amazing venue is the perfect setting for Weddings, Conference's, Team Building Events, plus so much more. With a booked diary and many plans for 2022 this position has now become available.
As an Event Manager you will be responsible for the effective management and control of operations in all banqueting & Conference facilities and other supporting areas. working along side the Executive head Chef, head housekeeper, Sales conference and all operational departments.
The role:
To ensure that all conferences are set and run to the standards set down by the hotel
To ensure that all guest’s needs are responded to in the fastest and most efficient manner, communicating all the actions taken to the conferences involved
Lead and manage the event department so that it performs efficiently and effectively
Ensure the hotels standards are adhered to
To review, evaluate, plan and take action so that the department achieves its targets
To give both internal and external customers quality service
Interpret the function sheet accurately and ensure the customers’ stated expectations are met
Ensure banquet rooms not in use are in an appropriate state for showrounds of potential customers, either by prior or chance appointments
Aware of guest’s needs at all times and to make available knowledge and resources to meet these requirements
About you:
You will have a Strong Events Background
You are Ambitious
You have high levels of organisation and time management
You will have exceptional communication skills
You have a Passion for delivering exceptional levels of guest service
Salary & Benefits:
£28k - £32K per annum
Fantastic Working Surroundings
Onsite Parking - due to the location ideally you will be a car driver
Onsite Accommodation can be arranged
Company progression
Discounted food
Discounted Accommodation Rates
Free Meals while on duty
Hours:
48 Hour contract per week
Hours to meet business needs
If you're interested in this role then please apply and one of our consultants will be in touch. For further information please call 01582 361666
AllenDay are recruiting for a Customer Service Manager for our client based in Luton. This is a fast paced Customer Service Environment and the role would suit someone who has a proven background and can demonstrate a desire to succeed and motivate and lead a team of colleagues. Managing a team of 3 your work load will involve
The role:
Ensure any customer complaints are processed effectively by the customer service team.
Manage and maintain the ongoing effectiveness, development and training of the team.
Clearly communicate the KPI’s / targets / goals that are set for the teams to ensure that these are worked towards and achieved.
Initiate and support by upholding the company’s policies and procedures within the department. You will be required to be involved and carry out any necessary investigations and hold disciplinary meetings where appropriate.
Supervise and drive the processing of all customer orders, ensuring these are processed in a timely, effective, accurate and efficient way, and in line with the departmental procedures and requirements.
Ensure that any escalated complaint is processed to ensure that the customer feels positive that the complaint will be dealt with in a competent manner and keeping the customer fully up to date at all times.
Ensure the teams are completing and maintaining, filing the appropriate documentation at all times in a timely and precise manner.
Provide administration support where necessary.
About you:
Proven background within a fast-paced customer service environment
Customer focused and commercially aware
Excellent eye for detail
Computer literate with a good working knowledge of IFS and Contact Management systems
Experience in Microsoft packages including Outlook, Word, and Excel
Salary & Benefits:
£27K + per annum
Company pension
Cycle to work scheme
On-site parking
Referral programme
Wellness programmes
Monday - Friday -
40 Hours per week
08:00am - 17:00pm
If you're interested in this role please apply and if you meet with the criteria one of our consultants will contact you to discuss your application. for more information call 01582 361666
Allenday are recruiting for a Customer Service Account Manager for their Client based in Dunstable.
This is an excellent position for a confident Sales Account Manager to join an inhouse Sales & Customer Service team. Our client pride themselves in maintaining their quality edge by continually upgrading their software and machinery, maximising the skills of their digitisers, graphic designers and dedicated workforce.
The Role
Being the key contact for clients and handle all types of queries with confidence and excellent customer service
Processing quotation and sales orders using our bespoke computer system ensuring high level of accuracy
Building relationships and confidence with your customers through use of emails and telephone
Liaising with purchasing, artwork and production departments to ensure a smooth processing of orders
The ideal Person
Excellent coordination and organisation skills with the ability to work under own initiative, and ability to work to deadlines
A firm understanding of effective customer care process and wider impact on business
Excellent communication skills, with the ability to build and maintain strong and compelling relationships
Excellent telephone manner with strong written and verbal skills
Being comfortable working with numbers and providing quotations to clients
Your job will be to ensure that client orders are processed from quote to completion in a seamless and efficient manner creating a fantastic customer experience along the way. This means going above and beyond to solve problems, but that is what sets our client apart from the competition. If this is you then please apply and onw of our consultants will be in touch. for more information please contact 01582 361666.
Allenday are recruiting for a Social Media & Marketing Manager for our client based in Welwyn, Hertfordshire.
As a social Media & Marketing Manager you will responsible for all the marketing and social media for the Hotel. This is a fantastic opportunity to make a big impact. You will be in full control of your work and planning your day around what needs to be done.
The Job Role
Coordinate, organise and prioritise marketing activities across all departments
Responsible for all printed and e-marketing collateral - including brochures, menus, newsletters flyers, adverts, etc
Developing the social media strategy through creative and innovative content and growing followers and increasing engagement and awareness across all social media platforms
Work with other departments to develop social media timelines coinciding with important events, ad campaigns, or other brand messages.
Skills:
Be creative & Self Motivated
strong organisational skills and a high attention for detail
Experience in Wordpress, Canva/Indesign, Google Analytics, Tag manager, Buffer/Hootsuite or similar scheduling tools
Passionate about Photography & Videography
The Rewards:
Up to £30,000 per Annum
Fantastic Working Surroundings
Onsite Parking - Due to the location ideally you will be a car driver
Company progression
Discounted food
Discounted Accommodation Rates
Free Meals while on duty
If you're interested in this role please apply and if you meet with the job criteria one of our consultants will be in touch to discuss the role and your application.
for more information please call 01582 361666
AllenDay are recruiting for a' field Sales Support position based at our clients Head office in Luton. Our Client has achieved significant growth in recent years and are now adding to their Sales Administration Team.
The Role
Taking orders from customers in a business-to-business environment.
Inputting/ Processing sales orders on the IE9 system to a high accuracy achieving on business KPI’s.
Act as first point of contact for our customers and deal appropriately with incoming sales enquiries.
Managing the order process through the delivery including raising of pick lists and releasing of back orders.
Speaking to internal colleagues in relationship to stock and availability.
Liaison with Field Sales Team supporting with dispatch of literature, samples, and display boards.
About you:
Have previous experience with B2B wholesale or e-commerce
Be a confident communicator.
Be organised & have excellent attention to detail
Have a proactive & 'can-do' approach to tasks and work.
Be eager to take ownership of your tasks.
The Package
Up to £21K Per Annum
25 Days Holiday
Company Pension Scheme
Company Profit Share
Onsite Parking
Fantastic working environment
Great Opportunities to develop
If you're interested in this position then please apply and one of our consultants will contact you to discuss your application. for more information please call 01528 361666
AllenDay are recruiting for an ' Outbound Sales Business Development ' position based in Luton. Our Client has achieved significant growth in recent years and are now adding to their Sales Team. Our client prides itself on excellent service and support their customers.
The role is based at their head office in Luton and are looking for an enthusiastic outbound sales representative to contribute to the growth of our Company.
Proven Experience as a tele sales representative would be to your advantage to be considered for this role with a proven track record but if you have the passion and and are Highly self-motivated and driven individual, looking continuously to improve and develop then we are happy to discuss this role with you.
The role:
Reach out to existing customers to maximise sales and to inform them of our new and exciting products.
Make outbound calls, attract new customers and create new relationships.
Build relationships and engage with customers.
Efficiently answer any queries surrounding products, processes and prices.
Negotiate successfully with our customers.
Use CRM tool to enter and maintain all customer information.
Work collaboratively with other departments to exceed customer expectations.
Willing to go the “extra mile” to exceed sales targets and business requirements
About you:
Excellent communication and interpersonal skills
Ability to learn about new products and services.
Have a proactive and 'can-do' approach to all tasks
The ability to take ownership of your working day.
Highly self-motivated and driven individual, looking continuously to improve and develop
The Package:
Up to £24K per Annum
25 Days holiday per year
Company pension
Yearly ' Profit Share' scheme
Free onsite parking
Fantastic working environment
If you're interested in this role then please apply and one of our consultants will be in touch to discuss your application .for more information please call 01582361666
AllenDay are recruiting for a Talent Co -Ordinator for our client Based in Dunstable. This is a temp position for 6 weeks but has the possibility of longer.
Job role
Support the Talent Manager with the recruitment of all store team roles
Conducting and arranging telephone or video interviews to shortlisted candidates, schedule interviews/ assessment centres.
Direct Source for Candidates
Manage the candidate journey through being the point of contact, answer any candidate queries that come into recruitment mailboxes and escalate when required.
This is a fast pace environment and would suit someone who would like to join an in-house recruitment team
Essential
Strong Organisational Skills
Ability to priorities Workload
Excellent Attention to detail
Excellent Customer Service
Excellent Communication Skills
Communicate with a number of managers at all levels
Computer literate
Experience
1 year recruitment - Preferred
Package
Monday - Friday
09:00 - 17:30
£11.80 per hour
Training
After training Monday & Friday will be WFH ~Tues, Wed, Thu working in the office
Onsite Parking
AllenDay are looking for a Maintenance Assistant to work at an amazing venue in the heart of Welwyn. As a maintenance Assistant you will be responsible for ensuring the entire hotel & outbuildings and grounds are always tidy and free from unwanted rubbish and including painting and decorating as well as housekeeping log book is always prioritised for the good running of the company.
Other Responsibilities:
To proactively ensure that any repairs, painting and other maintenance duties are carried out in a good and professional manner
To dispose of all waste in accordance with company policieso check the housekeeping log in book daily to ensure that jobs are prioritised
To ensure that any maintenance and other reasonable requests made by all departments are carried out as soon as it is reasonably possible
To ensure that any maintenance issues highlighted by guests are dealt with in a prompt, effective and courteous manner
To maintain the cleanliness of the grounds as directed
To walk round premises daily and log in any minor or major jobs & report or take action accordingly
To conduct fire tests and drills, panel checks, and monitoring of fire signs
To assist guests with transportation, either on the premises or to locations off site as requested
To cover call outs in the event of the Maintenance Manager’s absence or unavailability
To organise and assist with car parking as required
To maintain hygiene standards with fridge condensing units and air conditioning units
To proactively be involved and supporting the Hotel in maintaining the 4-star accolade and to be aware of the major key role the maintenance department has in this achievement
To attend meetings as required
Salary & Benefits
Up to £23K per annum
Fantastic Working Surroundings
07:00 - 16:00pm
08- 17:00pm
Some weekends and evenings when big events are taking place
Onsite Parking - due to the location ideally you will be a car driver
Company progression
Discounted food
Discounted Accommodation Rates
Free Meals while on duty
If you're interested in this role then please apply and one of our consultants will be in touch. For further information please call 01582 361666
Allenday are recruiting for an Events Manager' for their Client based in the beautiful Countryside of Hertfordshire. This amazing venue is the perfect setting for Weddings, Conference's, Team Building Events, plus so much more. With a booked diary and many plans for 2022 this position has now become available.
As an Event Manager you will be responsible for the effective management and control of operations in all banqueting & Conference facilities and other supporting areas. working along side the Executive head Chef, head housekeeper, Sales conference and all operational departments.
The role:
To ensure that all conferences are set and run to the standards set down by the hotel
To ensure that all guest’s needs are responded to in the fastest and most efficient manner, communicating all the actions taken to the conferences involved
Lead and manage the event department so that it performs efficiently and effectively
Ensure the hotels standards are adhered to
To review, evaluate, plan and take action so that the department achieves its targets
To give both internal and external customers quality service
Interpret the function sheet accurately and ensure the customers’ stated expectations are met
Ensure banquet rooms not in use are in an appropriate state for showrounds of potential customers, either by prior or chance appointments
Aware of guest’s needs at all times and to make available knowledge and resources to meet these requirements
About you:
You will have a Strong Events Background
You are Ambitious
You have high levels of organisation and time management
You will have exceptional communication skills
You have a Passion for delivering exceptional levels of guest service
Salary & Benefits:
£28k - £32K per annum
Fantastic Working Surroundings
Onsite Parking - due to the location ideally you will be a car driver
Onsite Accommodation can be arranged
Company progression
Discounted food
Discounted Accommodation Rates
Free Meals while on duty
Hours:
48 Hour contract per week
Hours to meet business needs
If you're interested in this role then please apply and one of our consultants will be in touch. For further information please call 01582 361666
AllenDay are recruiting for a Temp Training Administrator for our client based in Dunstable. The role will be for approximately 4 - 6 weeks . This is a great opportunity for an individual with strong administration skills.
The role:
Co-ordinate training schedules
Assist all members of the training department with day-to-day administration duties
Booking courses
Respond to enquiries
Perform data entry, record keeping
About you:
Have accurate attention to detail and an ability to prioritise workload
Excellent verbal and written communication skills
Strong Computer Skills
Data Management
Previous administration experience
Temp Package:
£10.00 per hour
Monday - Friday
Onsite Parking
If you're interested in this role please apply and one of our consultants will be in touch if you meet with the job role criteria. please call 01582 361666 for more information
AllenDay are recruiting for a Tele Sales Manager for our client based in Dunstable. As the Tele Sales Manager you will be overseeing a team of 15+ Hire Desk Advisors, motivating and developing them to meet and exceed targets.
Job role:
Motivating and progressing your team
Support the sales team to meet KPI's and Targets
Ensuring all calls are handled professionally
Maintain strong business relationships with clients and colleagues
Inbound and Outbound calls
Liaising with all departments
About you:
Driven & Passionate
Experienced and Motivated
Good Communication Skills
Time Management
Decision making abilities
Computer Literate
Salary & Benefits:
Up to £40K per Annum
25 Days holiday plus bank holidays
Extra day off on your Birthday
Company profit share scheme
Contributory pension scheme
Health cash plan scheme
life assurance
Free Parking
If you're interested in this role please apply and one of our consultants will be in touch if you meet with the job role criteria. for more information please call 01582 361666
AllenDay are recruiting for Mortgage Coordinators to be a part of a new team for our client based in Leighton Buzzard. This is an exciting opportunity to be a part of a focused driven company that ensure that their customers are given a high quality end to end experience.
Experience & Skills:
Basic computer awareness is essential
Customer service experience
Excellent Communication skills
Have the ability to type accurately and quickly
Ability to Multi Task - prioritise and organise appropriately
Show empathy & Understanding
Can deal with a high volume of outbound and inbound calls & emails
Attention to detail
Can do attitude
Responsibilities
Dealing with incoming and outgoing telephone calls from/to Mortgage Consultants
Logging notes on all telephone conversations, recording details accurately on inhouse system
Updating system with any data received
Maintain constant contact with all parties relevant to the case to ensure mortgage and insurance documentation is complete in preparation for exchange of contracts
Ensure case is offered and all relevant checks are completed in preparation for transferring to On risk and completion team
Working Environments & Benefits
Fast Pace Lively / Sociable environment
Excellent training
Buddying up
Progression and career development
Monday - Friday
09:00 - 17:30pm
£19,500K per annum
25 days holiday
If your application is successful one of our consultants will be in touch with you to discuss the next stage.
If you require any further information on this role please call 01582 31666.
Allenday are recruiting for an Events Manager' for their Client based in the beautiful Countryside of Hertfordshire. This amazing venue is the perfect setting for Weddings, Conference's, Team Building Events, plus so much more. With a booked diary and many plans for 2022 this position has now become available.
As an Event Manager you will be responsible for the effective management and control of operations in all banqueting & Conference facilities and other supporting areas. working along side the Executive head Chef, head housekeeper, Sales conference and all operational departments.
The role:
To ensure that all conferences are set and run to the standards set down by the hotel
To ensure that all guest’s needs are responded to in the fastest and most efficient manner, communicating all the actions taken to the conferences involved
Lead and manage the event department so that it performs efficiently and effectively
Ensure the hotels standards are adhered to
To review, evaluate, plan and take action so that the department achieves its targets
To give both internal and external customers quality service
Interpret the function sheet accurately and ensure the customers’ stated expectations are met
Ensure banquet rooms not in use are in an appropriate state for showrounds of potential customers, either by prior or chance appointments
Aware of guest’s needs at all times and to make available knowledge and resources to meet these requirements
About you:
You will have a Strong Events Background
You are Ambitious
You have high levels of organisation and time management
You will have exceptional communication skills
You have a Passion for delivering exceptional levels of guest service
Salary & Benefits:
£28k - £32K per annum
Fantastic Working Surroundings
Onsite Parking - due to the location ideally you will be a car driver
Onsite Accommodation can be arranged
Company progression
Discounted food
Discounted Accommodation Rates
Free Meals while on duty
Hours:
48 Hour contract per week
Hours to meet business needs
If you're interested in this role then please apply and one of our consultants will be in touch. For further information please call 01582 361666
AllenDay are recruiting for a Customer Service Manager for our client based in Luton. This is a fast paced Customer Service Environment and the role would suit someone who has a proven background and can demonstrate a desire to succeed and motivate and lead a team of colleagues. Managing a team of 3 your work load will involve
The role:
Ensure any customer complaints are processed effectively by the customer service team.
Manage and maintain the ongoing effectiveness, development and training of the team.
Clearly communicate the KPI’s / targets / goals that are set for the teams to ensure that these are worked towards and achieved.
Initiate and support by upholding the company’s policies and procedures within the department. You will be required to be involved and carry out any necessary investigations and hold disciplinary meetings where appropriate.
Supervise and drive the processing of all customer orders, ensuring these are processed in a timely, effective, accurate and efficient way, and in line with the departmental procedures and requirements.
Ensure that any escalated complaint is processed to ensure that the customer feels positive that the complaint will be dealt with in a competent manner and keeping the customer fully up to date at all times.
Ensure the teams are completing and maintaining, filing the appropriate documentation at all times in a timely and precise manner.
Provide administration support where necessary.
About you:
Proven background within a fast-paced customer service environment
Customer focused and commercially aware
Excellent eye for detail
Computer literate with a good working knowledge of IFS and Contact Management systems
Experience in Microsoft packages including Outlook, Word, and Excel
Salary & Benefits:
£27K + per annum
Company pension
Cycle to work scheme
On-site parking
Referral programme
Wellness programmes
Monday - Friday -
40 Hours per week
08:00am - 17:00pm
If you're interested in this role please apply and if you meet with the criteria one of our consultants will contact you to discuss your application. for more information call 01582 361666
Or sign in using
Accept Terms of service and Privacy Policy