19 Customer Service Jobs Found

Allenday are recruiting for a Purchasing Manager for our international, award winning Client based in Dunstable. We are looking for an experienced Purchasing Manager to join the team. The key role is to use previous knowledge and experience to implement, build and maintain processes to the department, ensuring day to day purchasing functions are maintained and deadlines are met.­­­­   The key responsibilities for a Purchasing Manager include, but are not limited to: Being proactive in implementing system changes and developing processes for the department Build relationship’s internally as well as with suppliers as their key contact to ensure queries are resolved effectively and efficiently Communicating information from suppliers to the sales team, such as incoming price changes, core items, and arranging new product meetings Raise purchase orders, whilst adhering to all relevant procedures Monitoring future jobs to ensure all stock is here correctly in time for production to commence Manage stock hold though the system to ensure core items are identified, held and replenished, with reporting to management. Negotiating on behalf of the company with all suppliers Involved in rebate negotiations as well as monitoring progress and reporting to manager Making sure internal systems always have up to date pricing, gathering data from all suppliers and liaising with IT company to ensure processed and live Answering general enquires from other departments within the business. Monthly reporting to management in Senior Management meeting Answering general enquires from other departments within the business Monthly reporting to management in Senior Management meetings About you: A willingness to learn with a flexible, can-do attitude, to go above and beyond in all tasks given to meet the demands of the business Excellent coordination and organisation skills with the ability to work under own initiative, and ability to work to deadlines A firm understanding of the purchasing process and wider impact on business Excellent communication skills, with the ability to build and maintain strong and compelling relationships An innovative and creative approach to problem solving Excellent negotiating skill with strong written and verbal communication. Strong numerical skills with the ability to work accurately with data If this role is of interest to you please apply and one of our consultants will be in touch. for more information please call 01582 361666

Allenday are recruiting for a Customer Service Account Manager for their Client based in Dunstable. This is an excellent position for a confident Sales Account Manager to join an inhouse Sales & Customer Service team. Our client pride themselves in maintaining their quality edge by continually upgrading their software and machinery, maximising the skills of their digitisers, graphic designers and dedicated workforce.   The Role Being the key contact for clients and handle all types of queries with confidence and excellent customer service Processing quotation and sales orders using our bespoke computer system ensuring high level of accuracy Building relationships and confidence with your customers through use of emails and telephone Liaising with purchasing, artwork and production departments to ensure a smooth processing of orders The ideal Person Excellent coordination and organisation skills with the ability to work under own initiative, and ability to work to deadlines A firm understanding of effective customer care process and wider impact on business Excellent communication skills, with the ability to build and maintain strong and compelling relationships Excellent telephone manner with strong written and verbal skills Being comfortable working with numbers and providing quotations to clients Your job will be to ensure that client orders are processed from quote to completion in a seamless and efficient manner creating a fantastic customer experience along the way. This means going above and beyond to solve problems, but that is what sets our client apart from the competition. If this is you then please apply and onw of our consultants will be in touch. for more information please contact 01582 361666.

Allenday are recruiting for a Social Media & Marketing Manager for our client based in Welwyn, Hertfordshire.   As a social Media & Marketing Manager you will responsible for all the marketing and social media for the Hotel. This is a fantastic opportunity to make a big impact. You will be in full control of your work and planning your day around what needs to be done.    The Job Role Coordinate, organise and prioritise marketing activities across all departments Responsible for all printed and e-marketing collateral - including brochures, menus, newsletters flyers, adverts, etc Developing the social media strategy through creative and innovative content and growing followers and increasing engagement and awareness across all social media platforms Work with other departments to develop social media timelines coinciding with important events, ad campaigns, or other brand messages. Skills: Be creative & Self Motivated  strong organisational skills and a high attention for detail  Experience in Wordpress, Canva/Indesign, Google Analytics, Tag manager, Buffer/Hootsuite or similar scheduling tools Passionate about Photography & Videography The Rewards: Up to £30,000 per Annum  Fantastic Working Surroundings Onsite Parking - Due to the location ideally you will be a car driver Company progression  Discounted food Discounted Accommodation Rates Free Meals while on duty  If you're interested in this role please apply and if you meet with the job criteria one of our consultants will be in touch to discuss the role and your application.   for more information please call 01582 361666

AllenDay are recruiting for a' field Sales Support position based at our clients Head office in Luton. Our Client has achieved significant growth in recent years and are now adding to their Sales Administration Team.    The Role Taking orders from customers in a business-to-business environment. Inputting/ Processing sales orders on the IE9 system to a high accuracy achieving on business KPI’s. Act as first point of contact for our customers and deal appropriately with incoming sales enquiries. Managing the order process through the delivery including raising of pick lists and releasing of back orders. Speaking to internal colleagues in relationship to stock and availability. Liaison with Field Sales Team supporting with dispatch of literature, samples, and display boards. About you: Have previous experience with B2B wholesale or e-commerce Be a confident communicator. Be organised & have excellent attention to detail Have a proactive & 'can-do' approach to tasks and work. Be eager to take ownership of your tasks. The Package Up to £21K Per Annum 25 Days Holiday Company Pension Scheme Company Profit Share Onsite Parking Fantastic working environment Great Opportunities to develop  If you're interested in this position then please apply and one of our consultants will contact you to discuss your application. for more information please call 01528 361666

AllenDay are recruiting for an ' Outbound Sales Business Development ' position based in Luton. Our Client has achieved significant growth in recent years and are now adding to their Sales Team. Our client prides itself on excellent service and support their customers.   The role is based at their head office in Luton and are looking for an enthusiastic outbound sales representative to contribute to the growth of our Company.   Proven Experience as a tele sales representative would be to your advantage to be considered for this role with a proven track record but if you have the passion and and are Highly self-motivated and driven individual, looking continuously to improve and develop then we are happy to discuss this role with you.    The role: Reach out to existing customers to maximise sales and to inform them of our new and exciting products. Make outbound calls, attract new customers and create new relationships. Build relationships and engage with customers. Efficiently answer any queries surrounding products, processes and prices. Negotiate successfully with our customers. Use CRM tool to enter and maintain all customer information. Work collaboratively with other departments to exceed customer expectations. Willing to go the “extra mile” to exceed sales targets and business requirements About you: Excellent communication and interpersonal skills Ability to learn about new products and services. Have a proactive and 'can-do' approach to all tasks The ability to take ownership of your working day. Highly self-motivated and driven individual, looking continuously to improve and develop The Package: Up to £24K per Annum 25 Days holiday per year Company pension  Yearly ' Profit Share' scheme Free onsite parking Fantastic working environment If you're interested in this role then please apply and one of our consultants will be in touch to discuss your application .for more information please call 01582361666

AllenDay are recruiting for a Talent Co -Ordinator for our client Based in Dunstable. This is a temp position for 6 weeks but has the possibility of longer.   Job role Support the Talent Manager with the recruitment of all store team roles Conducting and arranging telephone or video interviews to shortlisted candidates, schedule interviews/ assessment centres. Direct Source for Candidates Manage the candidate journey through being the point of contact, answer any candidate queries that come into recruitment mailboxes and escalate when required. This is a fast pace environment and would suit someone who would like to join an in-house recruitment team Essential Strong Organisational Skills Ability to priorities Workload  Excellent Attention to detail Excellent Customer Service Excellent Communication Skills Communicate with a number of managers at all levels Computer literate  Experience  1 year recruitment - Preferred  Package Monday - Friday  09:00 - 17:30 £11.80 per hour Training After training Monday & Friday will be WFH ~Tues, Wed, Thu working in the office  Onsite Parking

Allenday are recruiting for an 'Assistant Bar Manager' to join an Established team at their Clients Countryside Getaway Hotel. Set in a beautiful environment this is the ideal place to work and be a part of on a daily basis. You will be responsible for assisting the Manager in a stand alone Sports bar with a function room and 7 bedrooms.    Previous experience of running events will be an advantage or a previous role as an assistant Bar Manager within a sports bar/ foodie pub.   Fully responsible for all aspects of all Conference, events, bars and restaurant departments within the hotel  Support and work with all Managers and staffs in all aspects of running the hotel   Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.   Deal with suppliers as and when necessary. To produce the rota for the whole team  To ensure all team members are aware and appear in correct uniform standards whilst on duty and conduct themselves in a professional manner.  To act as Duty Manager as and when required, ensuring a professional and high standard of service To maintain a good working relationship with your colleagues creating a team that works well together and with other departments.  To inform the General Manager of anything that will affect the business in a positive or negative way  To report all emergencies and complaints using the appropriate procedures stated by the hotel.   To be aware of guests’ needs at all times and to make available knowledge and resources to meet these requirements.  Hours: 45 Hour Contract Hours to meet with Business needs Salary & Benefits  Up to £28,000 per Annum  Fantastic Working Surroundings Onsite Parking - Due to the location ideally you will be a car driver Company progression  Discounted food Discounted Accommodation Rates Free Meals while on duty  If you would like to be considered for this role please apply today and one of our consultants will contact you. For more information please call 01582 361666

AllenDay are looking for a Maintenance Assistant to work at an amazing venue in the heart of Welwyn. As a maintenance Assistant you will be responsible for ensuring the entire hotel & outbuildings and grounds are always tidy and free from unwanted rubbish and including painting and decorating as well as housekeeping log book is always prioritised for the good running of the company.   Other Responsibilities: To proactively ensure that any repairs, painting and other maintenance duties are carried out in a good and professional manner To dispose of all waste in accordance with company policieso check the housekeeping log in book daily to ensure that jobs are prioritised To ensure that any maintenance and other reasonable requests made by all departments are carried out as soon as it is reasonably possible To ensure that any maintenance issues highlighted by guests are dealt with in a prompt, effective and courteous manner To maintain the cleanliness of the grounds as directed To walk round premises daily and log in any minor or major jobs & report or take action accordingly To conduct fire tests and drills, panel checks, and monitoring of fire signs To assist guests with transportation, either on the premises or to locations off site as requested To cover call outs in the event of the Maintenance Manager’s absence or unavailability To organise and assist with car parking as required To maintain hygiene standards with fridge condensing units and air conditioning units To proactively be involved and supporting the Hotel in maintaining the 4-star accolade and to be aware of the major key role the maintenance department has in this achievement To attend meetings as required Salary & Benefits  Up to £23K per annum  Fantastic Working Surroundings 07:00 - 16:00pm 08- 17:00pm Some weekends and evenings when big events are taking place Onsite Parking - due to the location ideally you will be a car driver Company progression  Discounted food Discounted Accommodation Rates Free Meals while on duty  If you're interested in this role then please apply and one of our consultants will be in touch. For further information please call 01582 361666

AllenDay are recruiting for a food & Beverage Manager for a very 'Unique setting' based at an Award winning establishment in the heart of Hertfordshire. This family run Hotel and its 700 acres of land offer a fabulous field-to-fork dinning experience from their Live music inspired restaurant & Bar's, Specialise's in Conferences and Events and are expanding their team to enable them to continue with their exceptional Customer Experience. Duties & Responsibilities  Fully responsible for all aspects of all Food & Beverage outlets within the Hotel. Support and work with all Head of Departments in all aspects of running this hotel. Randomly inspecting F&B departments to check the stock in hand (quality, par stock levels, expiry dates, etc.) with the department managers & Che Deal with suppliers as and when necessary. Working with colleagues to share skills, knowledge, resources and networks. Highly focused, have excellent communication skills; be motivated and professional in appearance and presentation. To ensure the hotel operates effectively on a day-to-day basis, ensuring 4 star standards are delivered consistently To communicate with the H&S Manager in the hotel and the Fire Officer about any areas of concern and follow up any immediate maintenance issues. To act as Duty Manager as and when required, ensuring a professional and 4 star standard of service and product throughout the hotel. To undertake any other reasonable tasks requested by the senior management team. Ideal Applicant  Restaurant Manger in a fast paced environment Must have previous experience of a busy hotel with multiple outlets and conference & Banqueting experience. Excellent Communication Skills A Passion to Succeed Focused & Driven Hours: 48 Hour contract per week Hours to meet business needs on a Rota basis Salary & Benefits   £34K - £37K per annum  Fantastic Working Surroundings Onsite Parking - due to the location ideally you will be a car driver Company progression  Discounted food Discounted Accommodation Rates Free Meals while on duty  If you're interested in this role then please apply and one of our consultants will be in touch. For further information please call 01582 361666  

Allenday are recruiting for an Events Manager' for their Client based in the beautiful Countryside of Hertfordshire. This amazing venue is the perfect setting for Weddings, Conference's, Team Building Events, plus so much more. With a booked diary and many plans for 2022 this position has now become available. As an Event Manager you will be responsible for the effective management and control of operations in all banqueting & Conference facilities and other supporting areas. working along side the Executive head Chef, head housekeeper, Sales conference and all operational departments.   The role: To ensure that all conferences are set and run to the standards set down by the hotel To ensure that all guest’s needs are responded to in the fastest and most efficient manner, communicating all the actions taken to the conferences involved  Lead and manage the event department so that it performs efficiently and effectively   Ensure the hotels standards are adhered to  To review, evaluate, plan and take action so that the department achieves its targets  To give both internal and external customers quality service  Interpret the function sheet accurately and ensure the customers’ stated expectations are met Ensure banquet rooms not in use are in an appropriate state for showrounds of potential customers, either by prior or chance appointments  Aware of guest’s needs at all times and to make available knowledge and resources to meet these requirements About you: You will have a Strong Events Background You are Ambitious You have high levels of organisation and time management You will have exceptional communication skills You have a Passion for delivering exceptional levels of guest service Salary & Benefits: £28k - £32K per annum Fantastic Working Surroundings Onsite Parking - due to the location ideally you will be a car driver Onsite Accommodation can be arranged Company progression  Discounted food Discounted Accommodation Rates Free Meals while on duty  Hours: 48 Hour contract per week Hours to meet business needs If you're interested in this role then please apply and one of our consultants will be in touch. For further information please call 01582 361666

AllenDay are recruiting for a Temp Training Administrator for our client based in Dunstable. The role will be for approximately 4 - 6 weeks . This is a great opportunity for an individual with strong administration skills.   The role: Co-ordinate training schedules Assist all members of the training department with day-to-day administration duties Booking courses Respond to enquiries Perform data entry, record keeping About you: Have accurate attention to detail and an ability to prioritise workload Excellent verbal and written communication skills Strong Computer Skills Data Management  Previous administration experience Temp Package: £10.00 per hour Monday - Friday Onsite Parking If you're interested in this role please apply and one of our consultants will be in touch if you meet with the job role criteria. please call 01582 361666 for more information 

AllenDay are recruiting for a Tele Sales Manager for our client based in Dunstable. As the Tele Sales Manager you will be overseeing a team of 15+ Hire Desk Advisors, motivating and developing them to meet and exceed targets.    Job role: Motivating and progressing your team Support the sales team to meet KPI's and Targets  Ensuring all calls are handled professionally Maintain strong business relationships with clients and colleagues Inbound and Outbound calls Liaising with all departments About you: Driven & Passionate  Experienced and Motivated Good Communication Skills Time Management Decision making abilities  Computer Literate Salary & Benefits: Up to £40K per Annum 25 Days holiday plus bank holidays Extra day off on your Birthday Company profit share scheme Contributory pension scheme Health cash plan scheme life assurance Free Parking  If you're interested in this role please apply and one of our consultants will be in touch if you meet with the job role criteria. for more information please call 01582 361666